Classic Pack Configurator | Neo Retro Console of your choice
Rediscover the purest sensations of gaming with the Classic Pack formula. Includes:
-
Your Neo Retro console
to choose from the must-haves of the moment, in the format that suits you.
- Your Getting Started Guide
Everything you need to know to enjoy your device going back in time: adding your games, retro gaming emulator settings, etc.
- Your essential services and accessories :
choice of carrying case, after-sales service extension, micro-SD reader, storage card, etc.
Configure your custom pack and freely revisit your best video game moments!
1.
Choisissez la console et son modèle
Requis Step 1 Choisissez la console et son modèle. This step is Requis
Anbernic RG35XX Pro | Starter Set 
Anbernic RG34XX SP | Starter Set 
Trimui Brick Hammer 
Trimui Smart Pro emulator console 
Miyoo Mini Flip 
Miyoo Mini Plus 
Anbernic RG34XX 
Anbernic RG40XX V 
Anbernic RG40XX H 
Trimui Brick | Starter Set 
Anbernic RG35XX Plus Handheld Emulator Console 
Anbernic RG35XX SP 
Anbernic RG35XX H portable emulator console 
Anbernic RG28XX 2.
Ajoutez votre carte-mémoire
Recommandé Step 2 Ajoutez votre carte-mémoire. This step is Recommandé
64 GB memory card 
128 GB memory card 
256 GB memory card 3.
Starter Set | Inclus ⭐
Requis Step 3 Starter Set | Inclus ⭐. This step is Requis✨ Passez au Premium Set pour plus d'avantages
Starter Set - Inclus Inclus 
Manual FR RG35XX H - Inclus Inclus 
1 year of FR Customer Service 6 days a week - Inclus Inclus 
1 year of FR Customer Service 6 days a week - Inclus Inclus 4.
Premium Set | +29€ 💎
Requis Step 4 Premium Set | +29€ 💎. This step is Requis🚀 Séléctionnez les 6 cases pour valider le Pemium Set et passer à l'étape suivante.
Premium Set 
Manual FR RG35XX H 
1 year of FR Customer Service 6 days a week 
Discovery Call 30 min 
1 year of FR Customer Service 6 days a week 
Indie Games Selection 5.
Ajoutez vos accessoires
Recommandé Step 5 Ajoutez vos accessoires. This step is Recommandé
Memory card reader Black 
Memory card reader White 
Sandisk micro-SD memory card Noire 
Sandisk micro-SD memory card Blanche 
Sandisk micro-SD memory card Violette 
Sandisk micro-SD memory card 
Retroid Pocket 4 Pro carrying case Delivery
- For Neo Retro and Android consoles, the average delivery time is 7-15 working days.
- Shipping is direct from factory in China.
- The consoles are equipped with the latest firmware version.
- Shipping and import charges are included, you only pay the displayed price.
- The tracking number is sent as soon as the console is shipped and can be tracked on our website as well as on the carriers' platforms.
- Before shipping, the average processing time is 24-48 hours, which may be extended in the event of stock shortages, manufacturer restocking or circumstances impacting logistics.
- You can subscribe to 100% Delivery Insurance to benefit from a guaranteed new shipment in the event of delivery failure due to loss or theft certified by the carrier.
- In accordance with European legislation, you can return your product for exchange or refund within a statutory period of 14 days.
Guarantee
Information on guarantees
Consoles can be exchanged or repaired within 3 months of purchase, when the observed anomaly is identified by the manufacturer and there is a software or hardware support solution.
Most cases encountered by customers can be resolved remotely by communicating the appropriate instructions.
Examples
- Charging fault: battery no longer charges
- Boot failure: the console does not start
Other cases will require the product to be returned to our premises for examination.
Third-party software and OS warning:
After-sales service cannot intervene if the console has undergone a hardware or software modification not covered by the manufacturer. The manufacturer cannot intervene in this case either. The console cannot be supported, replaced, or refunded if a software modification is made by the user.
If you use third-party software that modifies the original OS, a warning must be mentioned on the website offering this modification, warning you that there is no possibility of recourse against the manufacturer and/or retailer if the console is damaged after this modification.
If the console goes into "brick" mode with a modification that went wrong, this damage is usually irreversible.
Alternative OSes are only considered if they are supported by the manufacturer (e.g. Garlic on the original RG35XX is supported, Onion for Miyoo Mini Plus is supported, Crossmix for Trimui Smart Pro is not supported).
If you have modified the console with third-party software, we can help you return to the original OS, if and only if this operation is still possible despite the modification with third-party software.
Third-party applications that are not the original ones are not covered by console manufacturers or distributors like DOCK & PLAY. If you have any questions, please contact us .
